Terms & Conditions

Terms & Conditions

Last Updated: 29 June 2026

Welcome to NeoKid ("NeoKid", "we", "our", or "us").

These Terms & Conditions govern your access to and use of the NeoKid website, products, services, and digital marketplace. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or purchase our products.

1. About NeoKid

NeoKid is a digital brand specialising in premium domain names, digital assets, and related online services.

Throughout these Terms, "Website" refers to all NeoKid websites, applications, products, services, and associated digital platforms.

2. Eligibility

You must:

  • Be at least 18 years old.
  • Have legal capacity to enter into binding contracts.
  • Provide accurate information.
  • Comply with all applicable laws.

We reserve the right to refuse service to anyone at our discretion where permitted by law.

3. Products & Services

NeoKid may offer:

  • Premium domain names
  • Brandable domain portfolios
  • Digital products
  • Marketplace listings
  • Domain brokerage
  • Auctions
  • AI-powered naming tools
  • Additional digital services

Services may change without notice.

4. Account Registration

Certain services require an account.

You agree to:

  • Keep login credentials secure.
  • Maintain accurate information.
  • Notify us immediately of unauthorised access.
  • Accept responsibility for activity on your account.

We may suspend or terminate accounts that breach these Terms.

5. Pricing

Unless otherwise stated:

  • Prices are displayed in the applicable currency shown on the Website.
  • Prices may change without prior notice.
  • Promotional pricing may end at any time.
  • Taxes, duties, or local charges may apply depending on your location.

Once an order has been accepted, the agreed purchase price will not change for that transaction.

6. Domain Purchases

Domain names are unique digital assets.

Availability cannot be guaranteed until payment has been successfully completed.

Following payment:

  • ownership verification may be completed;
  • transfer instructions may be issued;
  • the domain will be transferred in accordance with our Domain Transfer Policy.

Transfer times vary depending on the registrar involved.

7. Payments

Payments are processed using trusted third-party payment providers.

NeoKid does not store complete payment card details.

Orders may be cancelled where:

  • payment fails;
  • fraud is suspected;
  • verification requirements are not met;
  • pricing errors occur.

8. Refunds

Because domain names are unique digital assets, purchases are generally non-refundable once ownership has transferred.

Where a transfer has not yet commenced, refunds may be considered at our discretion.

Further information is available in our Refund Policy.

9. Intellectual Property

Unless otherwise stated, all content on the Website including:

  • logos
  • branding
  • graphics
  • website design
  • software
  • text
  • databases
  • icons
  • images

is owned by NeoKid or its licensors.

You may not reproduce, distribute, modify, reverse engineer, or commercially exploit our content without written permission.

10. User Conduct

You agree not to:

  • use the Website unlawfully;
  • interfere with Website security;
  • upload malicious software;
  • scrape or harvest data without permission;
  • impersonate another person;
  • infringe intellectual property rights;
  • engage in fraudulent activity.

Violation may result in immediate suspension.

11. Marketplace Listings

Where NeoKid facilitates marketplace transactions:

  • listing information is believed accurate but cannot be guaranteed;
  • availability may change;
  • listings may be withdrawn without notice;
  • sellers remain responsible for their listings where applicable.

12. Third-Party Services

Our Website may integrate with third-party providers including payment processors, registrars, analytics providers, and other partners.

NeoKid is not responsible for third-party websites or services.

Use of those services is governed by their own terms.

13. Availability

We aim to maintain uninterrupted access but do not guarantee that:

  • the Website will always be available;
  • services will be error free;
  • defects will be corrected immediately.

Maintenance may occur without prior notice.

14. Disclaimer

The Website is provided "as is" and "as available."

To the fullest extent permitted by law, NeoKid makes no warranties regarding:

  • uninterrupted availability;
  • fitness for a particular purpose;
  • merchantability;
  • accuracy of third-party information;
  • future domain value or investment performance.

15. Limitation of Liability

To the fullest extent permitted by law, NeoKid shall not be liable for:

  • indirect losses;
  • consequential damages;
  • loss of profits;
  • business interruption;
  • loss of data;
  • loss of goodwill.

Where liability cannot be excluded, it will be limited to the amount paid for the relevant purchase.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Indemnity

You agree to indemnify and hold harmless NeoKid, its directors, employees, affiliates, contractors, and partners from claims arising from:

  • your breach of these Terms;
  • misuse of the Website;
  • infringement of third-party rights.

17. Suspension & Termination

We may suspend or terminate access where:

  • these Terms are breached;
  • fraud is suspected;
  • unlawful activity is detected;
  • required by law.

18. Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy.

19. Force Majeure

NeoKid shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, cyber-attacks, government action, labour disputes, or failures of third-party providers.

20. Changes to These Terms

We may update these Terms from time to time.

The revised version becomes effective once published on the Website.

Continued use of the Website constitutes acceptance of the updated Terms.

21. Governing Law

These Terms shall be governed by the laws applicable to the legal entity operating NeoKid, without regard to conflict of law principles.

Any disputes shall be resolved in the courts with jurisdiction over that entity, unless applicable consumer protection laws require otherwise.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us via the contact details provided on the NeoKid website.

© 2026 NeoKid. All Rights Reserved.